Microsoft Outlook 2010

Microsoft Outlook 2010
by Microsoft Software

Microsoft Outlook 2010
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Software Summary

Manufacturer: Microsoft Software
Brand: Microsoft
Audio: English (Unknown); English (Original Language); English (Published)
Format: CD-ROM
Release Date: 2010-06-15
Platform: Windows 7, Windows Vista, Windows XP
Model: 543-05109
Product features:
  • Microsoft Outlook 2010 helps you communicate with important contacts, manage email conversations and monitor your schedule from your PC or remotely
  • Sync multiple email accounts from services such as (Hotmail, Gmail) or just about any other provider to Outlook 2010
  • Condense, categorize and even ignore lengthy email exchanges with a single click using Conversation View
  • Save time with Quick Steps and customize the tasks you use the most down to a single click
  • Share your calendar with others and access theirs, plus save frequently used groups of calendars with the new Schedule view

Software Reviews of Microsoft Outlook 2010

Customer Review: Some Minor Tweaks (Hello Ribbon Bar), But No Substantial Changes
Summary: 5 Stars

Bottom-Line: Microsoft continues to improve its premiere messaging application; for me "Outlook 2010" is (still) the contact management program for me and remains the best on the market, period!

So, I have been working with Microsoft Office 2010 for the last seven or so months on three different computer platforms all running Windows 7 Enterprise Edition. I use "Microsoft Outlook 2010" every day; it is one of the first applications I open in the morning and one of the last I close in the evening, so I am very familiar with the program and it functionality.

"Outlook 2010" (the software can also be purchased separately), is the (Office) suite's business and personal communications/collaboration client for connecting to Microsoft Exchange, or external Internet based POP3 email providers like Yahoo Mail, Hotmail, Gmail, etc.

But, "Outlook 2010" is also a very robust (stand-a-lone) contact manager allowing one to schedule meeting, create a To-Do Task List, keep track of Contacts, create Notes, and keep a running record of documents and emails sent and or received via Outlook Journal. From very humble beginnings, Microsoft has turned Outlook into the must-have Contact Manager.

The first thing you'll notice about "Outlook 2010" is the new multi-colored splash screen on startup. This new yellow, orange, and red splash screen is common across all other Office Products as well. But the (rounded) splash screen also relays information about what the product is doing during the load process; not that anyone will understand the verbiage. But, for techies like me it looks cool!

Once "Outlook 2010" starts you will be greeted with a much smoother user interface with much smoother fonts and edges, as well as a more subtle color theme and an operational ribbon bar transplanted from the rest of the Office Suite. Anyone familiar with Office 2007 will be right at home with the new Ribbon motif in Outlook 2010; Outlook 2007 was not so adorned.

All of the menu items in previous versions of Outlook have been moved to the Ribbon along with many new tasks/options. All of these changes blend in nicely with Microsoft's upcoming Windows 7 operating system, but might take some getting used to for those not familiar with the Office Ribbon Bar.

Overall the layout of the interface remains unchanged from that of Outlook 2007. However, the Inbox and the Sent Items Folder has been moved to the top of the folder list in the Folder List View, while there is more space between the folders. User created mailbox folders are now pushed down below the Default Outlook Folders. Nothing too radical, but the new Inbox location took me a little getting used to.

What Else is New?

64-Bit Performance: Perhaps the largest change to Office 2010 suite is the availability of both a 32-bit and 64-bit version of the suite. This of course translates to better memory and processor usage, resulting in better performance throughout.

Conversation view has been added to Outlook 2010 much to the delight of fans of third-party email clients like Gmail. If an e-mail comes in that's a reply to the original message, any related messages to that particular subject line are displayed with it. The default view is collapsed, but all of the messages in the conversation string, including the original sent mail and replies, can be displayed with a simple click of the mouse.

Forwarding a message as an attachment or Text Message now has a home in the form of a designated button(s) on the (Respond) section on the Home tab of the ribbon bar. Click on the button and a new email comes up with the selected message already as an attachment. Note: this feature will also work with multiple messages. Note: in order to send a Text Message, you'll need to set up the service first.

Quick Steps is a fantastic new feature in "Outlook 2010." Outlook Quick Steps--accessible via the Quick Steps section of the Home Ribbon bar--allow you to create shortcuts for various actions like automatically replying to a selected message and deleting, and or filing the original, or forwarding a message to a specific person, group of people, or even department. And quick steps can even be assigned keyboard shortcuts. Outlook 2010 includes a number of default Quick Steps, and new ones are very easy to create.

Voice-Mail Integration is now offered with Outlook 2010 and is used in conjunction with Exchange 2010 and Microsoft Office Communications Server (OCS) 2007 R2. This feature creates an easy to use multi-media interface for playing back voice-mail messages.

HTML Rending Issues

Microsoft first started using Word to render the HTML content in Outlook 2007.
Microsoft has kept MS Word as the rending engine for creating HTML e-mails much to the chagrin of a large number of users who complain that Microsoft should a more industry standard engine. MS Word, they say, does an incomplete job of rendering HTML graphics and text and a highly caustic campaign has been started via a website called Fixoutlook.org and is being supported by the Email Standards Project. The campaign claims to have more than 19,000 participants.

But Microsoft recently reaffirmed that is plans to move ahead with Word as the rendering engine in "Outlook 2010." This was confirmed in a recent BLOG post by William Kennedy, Microsoft's Corporate VP for Office Communications and Forms.

Kennedy wrote "Word has always done a great job of displaying the HTML which is commonly found in e-mails around the world. For e-mail viewing, Word also provides security benefits that are not available in a browser. Word cannot run web script or other active content that may threaten the security and safety of our customers."

He went on to state: "the 'Email Standards Project' does not represent a sanctioned standard or an industry consensus in this area. Should such a consensus arise, we will of course work with other e-mail vendors to provide rich support in our products."

Personally, I have never had a problem creating or displaying HTML messages in Outlook 2007, nor have I had an issue with Outlook 2010 thus far, so I cannot relate.

Enough said.

My Thoughts

"Outlook 2010" as a standalone application does not represent a huge a huge leap forward in the areas of contact management, Email communications, or scheduling. But, when integrated with MS Exchange 2010 and MS OCS 2007, the program offers a wealth of new functionality in an enterprise setting. Although the interface may look the same as Outlook 2007, this façade is somewhat deceptive, because underneath the skin lies a swift new program able to speak in 32, or 64-Bit computing.

However, despite the robust enterprise pedigree Outlook 2010 is perfectly fine for the standalone user, and or small office setting utilizing POP3 or HTML based mail. The ability to install and run the 64-Bit version of the software is incentive enough for me to want to trade-up. And while some may find the new Ribbon Bar intimidating (hey even I had to get used to it), given time it will prove a time-saver. HTML rendering aside, Microsoft continues to improve its premiere messaging application; for me "Outlook 2010" is (still) the contact management program for me and remains the best on the market, period!

Description of Microsoft Outlook 2010

Microsoft Outlook offers premium business and personal e-mail management tools to more than 500 million users worldwide. With the release of Outlook 2010, you get a richer set of experiences to meet your communication needs at work, home, and school. From a redesigned look to advanced e-mail organization, search, communication, and social networking features, Outlook 2010 provides you with a world-class experience to stay productive and in touch with your personal and business networks. Want information on Outlook 2010 with customer and contact management features? Please see Top 10 benefits of Outlook 2010 with Business Contact Manager.
Microsoft Outlook 2010 offers premium business and personal e-mail management tools to more than 500 million Microsoft Office users worldwide. With the release of Outlook 2010, you get a richer set of experiences to meet your communication needs at work, home, and school.

From a redesigned look to advanced e-mail organization, search, communication and social networking features, Outlook 2010 provides you with a world-class experience to stay productive and in touch with your personal and business networks.

Save time viewing, creating, and managing your e-mail
Think about how much e-mail you receive in a typical week today versus a typical week five years ago. We've redesigned Outlook 2010 to reflect these changes in your lifestyle and help keep up with the vast amounts of information you receive every day.

  • Manage large amounts of e-mail with ease. Condense, categorize, or even ignore entire conversations with a few clicks. With new conversation management tools and the improved Conversation View, dozens of messages can turn into just a few relevant items.

  • Send the right information to the right people and respond to e-mails rapidly. Mail Tips instantly alert you to potential distribution issues and Quick Steps take the multi-stepped tasks you perform most down to just a single click.1

Get easier access to the right tools
Locate the commands you need where you want them.

The improved Ribbon, available across Office 2010 applications, makes it easy to uncover more commands so you can focus on the end product rather than how to get there.

  • Easily configure new and existing accounts, clean up your inbox, and visually see how much space is left in your mailbox. These are just a few of the many features available from the new Microsoft Office Backstage view. Backstage view replaces the traditional File menu in all Office 2010 applications to provide a centralized, organized space to manage your accounts and customize your Outlook experience.

Connect with people and stay up to date
Whether you're managing a team or organizing a family event, it's important to stay connected to people inside and outside your office or home. Outlook 2010 brings together various e-mail and communication networks so that staying connected with the people you care about is fast, simple, and fun.

  • Combine multiple e-mail accounts, calendars, and address books and easily manage them from a single, centralized view.
  • Manage your schedule using the new Schedule View. View multiple Outlook calendars, Windows Live, or other shared calendars, in a streamlined horizontal display.
  • View the availability of a person and reach out to them using a variety of communication methods--all on a new easy-to-access contact card.2

  • Get additional information about people, such as mutual friends and other social information, and stay better connected to your social and business circles through the new Outlook Social Connector.

Access your vital information anywhere, anytime
Check e-mail anywhere and quickly locate those important addresses and phone numbers when you need them. Now you can stay connected to your work and personal contacts by taking the new Outlook experience with you. It's easy to keep on top of things while you're on the go.

  • Microsoft Outlook Web App: Stay up to date and in touch. View your e-mail messages, contacts, and calendar events stored on Exchange Server using a Web browser.3
  • Microsoft Outlook Mobile 2010: Sync Outlook 2010 with an enhanced mobile version of Outlook specifically suited to your Windows phone.4

Manage your inbox, schedule, and contacts with ease, connect to various e-mail and social networks and obtain anywhere access to your information.

1 Microsoft Exchange Server 2010 is required for MailTips and must be enabled by Exchange administrator.
2 Instant messaging and presence requires one of the following: Microsoft Office Communications Server 2007 R2 with Microsoft Office Communicator 2007 R2; Windows Live Messenger, or another instant messaging application that supports IMessenger. Voice calls require Office Communications Server 2007 R2 with Office Communicator 2007 R2 or an instant messaging application that supports IMessengerAdvanced.
3 Outlook Web App, formerly known as Outlook Web Access, is available to Microsoft Exchange customers. An Internet connection and supported browser, such as Internet Explorer 7 for Windows, Safari 4 or later for Mac, and Firefox 3.5 or later for Windows, Mac, or Linux, are required.
4 An appropriate device and Internet connection are required. Outlook Mobile 2010 is not included in Office 2010 applications or suites or Office Web Apps. Outlook Mobile 2010 comes pre-installed on Windows phones (Windows Mobile 6.5 or later) and will be the default e-mail client at the general availability of Microsoft Office 2010.

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